Only available in the Munster Region**

**Installations must be purchased with a delivery service during the purchasing process and are only available within a 30 mile radius of our Stores - Cork, Limerick, Waterford and Tralee. 

 

Plumbing

€50

This service is for free standing washing machines, washer dryers & dishwashers and includes:

  Unpacking of the appliance

  Positioning of the appliance

  Plumbing of the appliance to an existing connection

  Powering up of the appliance

  Removal & Recycling of your old appliance

  Removal & Recycling of all packaging

Electric

€50

This service is for electric cookers, ovens & standard hobs and includes:

  Unpacking of the appliance

  Positioning of the appliance

  Electrical connection of the appliance to an existing power supply

  Powering up of the appliance

  Removal & Recycling of your old appliance

  Removal & Recycling of all packaging

Integrate

€90

This service is for integrated appliances washing machines, washer dryers, dishwashers & fridge/freezers and includes:

  Unpacking of the appliance

  Positioning of the appliance

  Plumbing of the appliance to an existing connection

  Fitting of the integrated door

  Powering up of the appliance

  Removal & Recycling of your old appliance

  Removal & Recycling of all packaging

Our Installation Charges

PLUMB

Plumbing of Free Standing Appliance   €50  (in addition to the standard delivery charge) 

ELECTRIC

Fitting of Integrated Appliance  €90  (in addition to the standard delivery charge)
INTEGRATE

Connection of Appliance to exisiting Power Supply

 €50  (in addition to the standard delivery charge) 

 **Installations must be purchased with a delivery service during the purchasing process and are only available within a 30 mile radius of our Stores - Cork, Limerick, Waterford and Tralee.

  Appliances are delivered at the same time of the installation

  For Online purchases the date will be confirmed once the order is received and reviewed during business hours.

  All Installations are for replacement products ONLY**

  Our installers will not make any structural change to fit the appliance and will only fit the appliances as they come from the manufacturers*

*This is to ensure your warranty is not void due to changes made to the appliance.

All our Installation Services include the following:

  Unpacking of the appliance

  Positioning of the appliance

  Connection of the appliance

  Powering up of the appliance

  Removal & Recycling of your old appliance

  Removal & Recycling of all packaging

We continue to observe and monitor COVID-19 guidelines and we request that physical distancing, mask wearing and good hygiene practices are adhered to at all times during installation procedures.

Delivery Schedule in your Area

Check out our Delivery Days in your area. For Large Appliances our Customer Service Team will be in contact with you to confirm Delivery and Installations where applicable as soon as your order has been processed. See our FAQs below for more  information. 

SMALL ITEMS:

(includes Laptops, TV (under 50"), Vacuums, Portable Electronics & Small Kitchen Appliances)

 

All of the Republic of Ireland

HOME DELIVERY** - (Mon to Fri)

LARGE KITCHEN APPLIANCES (includes Washing machines, Fridges, Dishwashers, Ovens, Cookers etc)

 

Cork City

Next Day Delivery** - (Mon to Sat)

East Cork 

Delivery Days - (Mon to Fri)

North Cork

Delivery Days - (Tues, Thurs & Fri)

West Cork

Delivery Days - (Mon, Wed & Fri)

Kerry

Next Day Delivery** - (Mon to Fri)

Limerick

Next Day Delivery** - (Mon to Fri)

South Clare (includes Shannon & Ennis)

Next Day Delivery** - (Mon to Fri)

West/North/East Clare

Delivery Days - (Mon, Wed & Fri)

North Tipperary

Next Day Delivery** - (Mon to Fri)

Mid/South Tipperary

Delivery Days - (Tues, Thurs) 

Waterford City

Next Day Delivery** - (Mon to Fri)

West Waterford

Delivery Days - (Mon & Thurs)

East/North Waterford

Delivery Days - (Mon, Wed & Fri)

Kilkenny

Delivery Days - (Tues & Fri)

Dublin

3-5 Working Days

Galway, Mayo, Sligo, Roscommon, Leitrim

3-5 Working Days

Donegal, Cavan, Monaghan

3-5 Working Days

Carlow, Kildare, Offaly,  Longford, Louth, Meath, Laois, Westmeath, Wexford, Wicklow

3-5 Working Days

FAQ

Can I track my order?

Yes, for small items delivered by An Post we will email you with the details of your tracking number. For large appliances we will contact you to arrange delivery

Can you deliver to an apartment?

Yes, but please note that Delivery is to a Ground Floor residence only (unless a lift is available).

Can I order online and collect in store?

At Soundstore we are conscious of the fact that some customers require their purchase almost immediately and may be unable to wait for a delivery to arrive. We also appreciate that your time and money is precious, so we’ve saved you some of both with our FREE Click and Collect service.

What happens if I miss my delivery?

For small items delivered by An Post, the postman will leave details of the local depot where you can pick up your item. For large items you will be contacted to arrange delivery. Our driver will contact you an hour in advance of arrival. If nobody is home to accept the delivery we will try to reschedule at the next available date.

If I order my kitchen appliances today can you store them till I need them installed?

Yes we are happy to hold your items for delivery until you are ready to have them installed - whether its a new kitchen, renovation or whatever.

Will you dispose of my old appliance?

We take away your old Large Appliance for recycling for FREE on a like for like basis provided the item is ready for collection, disconnected and disinfected at time of delivery. We also request where possible your WEEE product is outside the premises where we are delivering in advance.Please note that this does not apply to An Post deliveries of Small Items. However, you can also return your old electrical items for free to any of our stores (no purchase necessary). Please see the WEE Recycling page at mywaste.ie for further information.

Do you provide an installation service?

Yes, we can provide installation for appliances in many areas around the country. See Installation Services for more information or contact us at info@soundstore,ie to see if we offer this service in your area. The cost of this service will vary depending on the product and type of installation required.

What should I do to prepare for my delivery?

Measure correctly so you know the new appliance will fit in your kitchen. (This should be done before you buy).

Check access routes to ensure there is enough space for the delivery van and enough room to get the appliance through doors and hallways.

Remove any obstacles such as furniture so your appliance can be delivered as quickly and efficiently as possible.

What should I do if there is a problem with my delivery?

If there are any problems with your delivery please contact our online orders team immediately on 021-4548900 or email us: [email protected]

How quickly will I receive my order?

Our aim is to deliver all "Small items" purchased within 3-5 days or sooner (provided that the order has been received before 3pm Monday to Friday). We use An Post to deliver these products to your door.

Large Kitchen Appliances are delivered next working day in most parts of Cork for orders placed before 12 Midnight and in most parts of Munster for orders received before 3PM provided the item is in stock in your region & within 3-5 working days in all other areas (Note: Cork City deliveries are also available on Saturday mornings). In the unlikely event that we cannot fulfil your order in the time frame promised, we will contact you immediately to inform you of the delay.

What is the delivery fee?

No matter where you are in Ireland the following are the delivery fees:

Large Items = €30.00 (€4.99 for each additional item)

Small Items = €5.99

If there are any problems with your delivery please contact our online orders team immediately on 021-4548900 or email us: [email protected]

Can you store my new Appliances until my Kitchen is ready for installation?

Yes - we are happy to store your items for a period of time until your new or renovated kitchen is ready for installation. Just contact our Customer Services team at [email protected] to arrange.