Covid-19 Notice

 

 

To all our Valued Customers,

STORES NOW OPEN - Our priority at all times remains the safety of our staff and customers. We have made changes in store to ensure physical distancing is maintained and to ensure your shopping experience with us is at all times safe and efficient. 

In line with recent guidelines it is now mandatory for all customers to wear face masks/coverings when shopping in store. We kindly ask that you adhere to this requirement at all times. 

Our Click and Collect Service is NOW AVAILABLE.

You can continue to SHOP ONLINE at www.soundstore.ie for Kitchen Appliances and Essential Technology Items.

We continue to provide Home Delivery with Next Day Delivery available in most areas of Munster. (Please note that An Post deliveries are currently experiencing a 2 day turnaround (with 3 days in some areas) in the delivery of parcels due to the unprecedented volume and COVID-19 restrictions.) 

PLEASE NOTE

 We are able to accept your old large appliance when delivering your new appliance provided the old appliance is ready at time of delivery for the driver, disconnected and disinfected. Ideally the #WEEE product should be outside the premises where we are delivering in advance.

DELIVERIES

  • For Small Appliances An-Post have indicated that they are doing their utmost to operate as normal – however there may be some unavoidable delays which may affect our ability to guarantee Next Day Delivery in all cases.
  • For Large Kitchen Appliances we will continue to deliver next day in most parts of Munster and will do our very best to meet all delivery expectations where possible. For more information regarding delivery in your area click here.
  • We are offering kerbside delivery for customers who are self-isolating.

To ensure the safety of all our Staff, their families and our customers, we will continue to adhere to all government guidelines as described in detail here. http://ow.ly/3WxM50yVj05

  • Please wear face masks/coverings at all times while shopping in store. 
  • We ask that you use the sanitation stations provided at entrance to our stores.
  • Please at all times allow for a 2-metre distance between others.
  • If possible, pay using contactless.
  • There may be queues so please only travel if necessary.
  • Please shop alone where possible.
  • You can continue to choose to SHOP ONLINE with Home Delivery and Click and Collect now also available.

Thank you for your understanding.

#STAYSAFE #STANDAPART #WEAREINTHISTOGETHER 

From all of us at Soundstore.

 

Tranio Investments Ltd, Trading as Soundstore is registered in Ireland at Unit 1-4 Greenmount Industrial Estate, Pouladuff Road, Cork, T12 E3C6, Ireland. Registration No: 234424